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Dig Safe, Stay Safe, Wash Your Hands

It’s Spring! We think. Here in Alberta it seems like Winter is clinging on with its icy fingers, but with every small sliver of sunshine, people are heading outdoors to do projects. Which is why April is National Dig Safe Month!

Whether the projects are large scale, or simply digging out a new garden or putting up a fence, everyone is required to Click Before You Dig.

Ground Disturbance –any work, operation or activity that results in a disturbance of the earth–  requires that you contact a One-Call center in order to learn what utilities are buried in your dig site. Common utilities are pipelines, power-lines, natural gas lines, sewage and water lines, internet and TV lines.

Some utilities are buried less than 60cm deep. Disturbance protocol states that when digging to a depth of more than 30cm an AB One Call Ticket should be placed and the utilities should be located prior to excavating.

You can find a plethora of data at your fingers by checking out Click Before You Dig, and choosing your province.

3-D can do this service for you, with our One Call Ticket Management and Locate Response or Ground Disturbance Management.


3-D Line Locating Ltd is a privately owned Buried Pipeline and Utility Locating, Hydrovac Services and Ground Disturbance Management company. For over 20 years, we have been at the forefront of the Damage Prevention industry in Western Canada. Although the industry has changed significantly over the last 20 years, we have been very fortunate to have been at the leading edge of the evolution and still maintain the highest levels of quality, accuracy, consistency and customer satisfaction in our industry.

Follow us on FacebookTwitter, LinkedIn  and Instagram and stay up to date with what we are working on and all the latest news in our industry.

The World Under Your Feet

The World Under Your Feet

Every day millions of people walk, bike, jog or drive over thousands of kilometers of buried utilities without giving it a second thought. It’s not until a tragic environmental accident occurs, or a power-line is hit and an entire neighborhood loses power, that people think about these underground facilities.

At 3-D it is our goal to keep these facilities from being hit and to help make the public aware of what is buried underground. After all, we are in the damage prevention industry.

Our work takes us all across Canada, into the snow-packed back-country of British Columbia, to the vast prairies of Alberta, or to the backyards of our neighbors.

Locating inside a grocery store!


Clearwater, BC 3-D Line Locating

Clearwater, BC

 

 

 

 

 

 

 

 

Kamloops, British Columbia


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 


Hitting a line in any of theses areas can cause extensive damage to the people living there, as well as, the flora and fauna.  No one wants to see these beautiful, serene places destroyed, making our work important in the growing natural gas and oil industries.

Want to see what is under your feet? Go to the NEB’s interactive pipeline map. 

Also check out Where’s the Line and Click Before You Dig call centers across Canada.

3-D has extensive experience in Major Project Locating, with essential services like Hydrovac Service, Ground Disturbance Management,  our Web Based Mobil GIS Services, or Stress Concentration Tomography.


3-D Line Locating Ltd is a privately owned Buried Pipeline and Utility Locating company. For over 20 years, we have been at the forefront of the Damage Prevention industry in Western Canada. Although the industry has changed significantly over the last 20 years, we have been very fortunate to have been at the leading edge of the evolution and still maintain the highest levels of quality, accuracy, consistency and customer satisfaction in our industry.

Follow us on Twitter, LinkedIn and Google+ and stay up to date with what we are working on and all the latest news in our industry.

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THE HOMEOWNER & THE ONE CALL PROCESS

We receive phone calls daily from Homeowners who we assist in understanding the process and importance of placing an AB One Call prior to their ground disturbance projects and prior to hiring 3-D to locate their underground utilities.

There are many misconceptions with placing an AB One Call. So we are here to answer  these common questions we are faced with.

Q: I called AB One Call and they aren’t going to be able to come out to locate for 1-2 weeks and I want to dig this weekend. Can’t we just hire 3-D to come and locate for us?

A: The answer is yes 3-D Can come and locate for you, although, we strongly suggest that you place an AB One Call first. This service is FREE to the public and it ensures that all the registered utilities have been accounted for by the companies themselves and reduces the liability for all parties. The utility owners have their own locators that respond for each registered utility.

 

Emergency or Priority locate requests can be placed by calling 1-800-242-3447. To make an Emergency or Priority request, you must be digging to perform a repair to correct a condition that poses an immediate threat to life, health or property – including repair of essential services such as water, power, phone or gas. 

If you require locates sooner than three full working days because your request was not placed in time, the utility owners and their locators will not likely be able to accommodate you any earlier than three full working days due to the volume of requests they are processing. Via www.abonecall.com:

 

Q: How do I know which utility companies need to respond to me?

A: On the bottom of your One Call Ticket, that you will receive, it will list all the registered utility owners for your work area. You should be contacted by a locator from each company.

 

Q: What if I haven’t heard any responses and it’s been over 3 full working days? Can I dig?

A: No. You need to have those buried facilities located. Hitting a line can be costly, as well as a danger to your own safety.

No. It is not safe to dig until all locates have been completed, or you have been provided with clearance to dig from each utility owner notified on your locate request. 

If a member of Alberta One-Call has been notified and has not contacted you within the three full working days advance notice period, or has failed to mark the locations of buried utilities as arranged, contact Alberta One-Call at 1-800-242-3447. We will contact the member to expedite a response on your behalf. Via www.abonecall.com

 

Q: Why am I being told I need to hire a secondary locating company to come out now?

A:  Alberta One Call explains it best :

Most, but not all, utility owners have registered their lines with Alberta One-Call. There may be utilities on your property that they are unaware of.

The utility owners and their locators are unable to mark:

  • Privately installed lines (e.g. power from your house to your garage).
  • Secondary lines (e.g. electrical lines past the meter).
  • Customer-owned utilities (e.g. water and sewer lines are the responsibility of the property owner past the shut-off valve at the property line).

 

The utility company does not own these lines and therefore does not have any information about their location. In some areas, some utility owners may charge to mark these lines. Via www.abonecall.com

 

This is when you can place a call to 3-D Line Locating Ltd. to come to locate for a secondary sweep of your work area for a fee.

3-D is here to help anytime for anyone that has questions or may be finding it difficult to understand the process of placing an AB One Call. We take the time to explain to homeowners this process and to avoid the liability of not placing an AB One Call prior to any ground disturbance they are planning on doing. It is a SAFE- FREE service to the general public and it should be taken advantage of first prior to contacting a secondary locating company when or if needed. By doing so it protects everyone and continues to promote a Safe Digging Culture and Awareness

More Info:

  1. Attachment- Home Owners guide to Safe Digging
  2. What are the Homeowners Responsibilities
  3. Ab One Call FAQ’s 

3-D Line Locating Ltd is a privately owned Buried Pipeline and Utility Locating, Hydrovac Services and Ground Disturbance Management company. For over 20 years, we have been at the forefront of the Damage Prevention industry in Western Canada. Although the industry has changed significantly over the last 20 years, we have been very fortunate to have been at the leading edge of the evolution and still maintain the highest levels of quality, accuracy, consistency and customer satisfaction in our industry.

Follow us on FacebookTwitter, LinkedIn  and Instagram and stay up to date with what we are working on and all the latest news in our industry.

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